GENERAL

What methods of payment do you accept?

 We accept all major credit cards including Visa, Mastercard, American Express and Discover. Only one credit card may be applied to each order and will be charged upon placement of your order.

How do I apply the promo code?

Upon reviewing your cart, type or paste the promo code in the box labeled COUPON CODE and click APPLY CODE. You can then proceed to checkout!

Can I find Bluberry’s products locally?

Absolutely! Our paper goods are carried in many stores all across Canada. Feel free to visit our stockists page to find more information and to locate a store near you.

 

ORDERING & SHIPPING

 How long will it take for my order to ship?

All orders will be fulfilled and shipped from our Montreal studio within 1-3 business days from when the order was placed. From that point forward, it will take between 2-5 business days for orders to be delivered within Canada and anywhere from 4-21 business days for all international orders, depending on the selected shipping method.

Any order placed on Friday after 2PM EST will not be shipped until the following Monday as we currently do not ship on Saturdays or Sundays.

 

Will I get a tracking number once my order has been shipped?

We generally ship via regular mail, which does not include a tracking number. All orders with shipping costs that exceed $10.00 will be shipped as a parcel and have tracking included.

Please contact us at info@bluberrycanvas.ca should you have any questions or concerns and we will be happy assist you.